Frequently Asked Questions

Everything you need to know about our weather-resistant outdoor furniture.

What is POLYWOOD lumber made of?

POLYWOOD lumber is made from high-density polyethylene (HDPE), a durable plastic that includes recycled milk jugs and detergent bottles. It is infused with UV-inhibitors and color pigments to ensure it remains vibrant and withstands all weather conditions.

Does POLYWOOD furniture require maintenance like real wood?

No, unlike traditional wood, POLYWOOD never needs to be sanded, painted, or stained. It does not rot, peel, or splinter. To clean, simply use soap, water, and a soft-bristle brush.

Is the hardware rust-resistant?

Yes, we use high-quality marine-grade hardware for all our furniture. This hardware is specifically designed to resist salt spray and corrosion, making it perfect for coastal environments.

What is your shipping and delivery policy?

We offer standard ground shipping on all orders. Lead times vary depending on the product and season, but tracking information will be provided as soon as your furniture leaves our facility.

What is the warranty on POLYWOOD products?

We stand behind our craftsmanship with a 20-year residential warranty. This covers cracking, peeling, chipping, and rot, ensuring your investment is protected for decades.

Can I leave my furniture outside during the winter?

Absolutely. POLYWOOD furniture is engineered to withstand extreme hot and cold climates, including heavy snow, ice, and high winds, without the need for storage or covers.